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Our Technology

Connect once.
Access every service and region.

Gateway® is the technology behind DANX Carousel Group services. Connect once to gain seamless access across all regions: from order management and tracking to returns and client reporting, standardizing coverage wherever your team operates. Plug in via API, exchange data by EDI, or log into our single portal.  

Why technology matters

Gain the visibility that drives smarter decisions

Time-critical logistics thrive on complete visibility. A shipment meeting its tightest delivery window benefits from real-time updates at every step of the way. Gateway® provides that essential information, giving you a single point of connection to access status, events, and shipments across all regions, providing you with a clear view across all services whilst empowering your business to make better decisions and boost operational efficiency through actionable insights.

How Gateway® works

Capabilities built around two core requirements: running your day-to-day operation, and giving you the insight to improve it. 

Run your operation

Everything you need to move and manage a shipment

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Order management

Create, amend, and cancel transport orders across group services, with automatic routing to DANX Carousel or service partners. 

Case management

Real-time case management access and set KPI schedules for your teams and your customers.

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Interface

Integrate directly from your own systems using API or EDI, or access via web and mobile interfaces. 

Labelling

Generate network-compliant labels automatically through our APIs, or use existing label formats. 

See it, Improve it

The insight to know it's working

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Visibility

Track orders through the full delivery lifecycle, with normalised status updates and events for a consistent view across services. 

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Engagement

Web and mobile interfaces with different access levels, so the right people can raise queries directly with our service teams.

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Reporting

Delivery progress, performance, and exceptions reported at the intervals you need.

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Analysis

Export transport order and performance data for your own review and analysis.

Built to fit your systems

Three ways in. Your choice, not ours.

Some platforms mean one login and one workflow, built for the vendor’s convenience rather than yours. Gateway® is built to connect the way you already work, whether through direct modern API integration, high-volume data exchange, or a ready-to-use portal.

APIDirect integration
EDIData interchange
WebCustomer portal
Best for
Best forTeams wanting Gateway® data integrated directly inside their own systems
Best forHigh-volume operations with existing EDI infrastructure
Best forTeams wanting a ready-to-use web portal with no setup required
Booking & tracking
Booking & trackingReal-time shipment data and direct booking capabilities
Booking & trackingAutomated exchange of data at volume
Booking & trackingBuilt-in manual booking and tracking tools
Access
AccessIntegrates with platforms supporting API standards
AccessFlexible integration options
AccessComputer, tablet or mobile
Labelling
LabellingAutomatic label generation integrated into your systems
LabellingFlexible labelling options
LabellingDirect label generation from the portal interface
Why it fits
Why it fitsReliable, secure, and integrates with any API-capable platform
Why it fitsDelivers efficiency at scale
Why it fitsService support built in. No complex IT project required
From delivery to returns

The full lifecycle, not just the transport leg

Most tracking stops at delivery. Gateway® keeps going, covering how a shipment is delivered, how a return is handled, and the reporting that shows how the network is actually performing.

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Tracking & notifications

Track and trace, full visibility, web portal, mobile app, and SMS and email notifications at every stage.

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Delivery options

Secure unattended delivery and collection, capturing location, GPS and photo; secure attended delivery and collection, capturing signature, GPS and photo; and service logistics engineering execution for complex or technical drops.

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Return processing

Returns initiated and tracked the same way as forward shipments, through the web portal or mobile app.

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Analyse & report

SLAs, performance, compliance and trends analysed continuously; standard and customisable reports on service and sustainability performance, exceptions and feedback, at monthly or quarterly intervals.

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Security & Privacy

Enterprise-grade protection for your operational data

Data security and privacy are central to Gateway®. We protect your sensitive operational and shipment information with robust safeguards at every layer. 

  • Data Protection & Privacy — Full compliance with global data privacy regulations (including GDPR), ensuring customer and recipient information is handled responsibly. 
  • Secure Integrations — Encrypted data transmission across API endpoints, EDI feeds, and web connections to shield operational data from unauthorized access. 
  • Single-point integration and global access — Connect once via API endpoints, EDI feeds, or web login to gain secure, role-based access to operational data across all regional markets and services, ensuring internal teams, partners, and external users only see the data relevant to their role.

Proof at scale

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One platform, group-wide reliability

The same Gateway® platform across our European network — the experience doesn’t change depending on which part of the Group you work with. 

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Three ways to
connect

Connect via API, EDI, or Web so Gateway® fits into your operation rather than replacing it. 

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99.95% Core platform uptime across peak volume periods

Uninterrupted real-time tracking, order processing, and continuous system synchronisation across all European regions.

Who's it built for?

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Customer service teams

Engineers and customers can self-serve tracking and raise queries directly, without a phone call to your team first.

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Operations teams

single-screen control across shipments and services.

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Field engineers & dealers

Offering quick access to track shipments, view collections and returns.

IT team

IT & systems teams

API and EDI options that plug into existing tech stacks, avoiding expensive rebuilds.

Finance & compliance

Exportable, auditable reporting on performance, exceptions and sustainability, on the schedule you need.

See how Gateway® works for your sector

FAQ's

No. Gateway® is built to connect to what you already run, through the web portal, EDI, or API, whichever fits your setup. Most customers don’t change any of their own systems to get started.

It depends on the channel. The web portal needs no integration at all, with your team booking and tracking shipments the same day. EDI and API integrations are scoped during onboarding based on your systems and volume.

Both. Gateway®’s web and mobile interfaces support different access levels, so you can extend tracking and self-service to your own customers or engineers, not just your internal team.

Yes. Transport order and performance data can be exported for external review and analysis, alongside the standard and customisable reports Gateway® generates directly.

By:NIGHT supports flexible final-mile delivery — site, PUDO, locker, in-boot, or front desk — agreed as part of your setup. 

No, someone does not need to be present. We can deliver directly to unattended points of need, like in-boot, lockers, or front desks, before the working day starts. For full peace of mind and proof of delivery, our drivers scan every parcel using GPS geolocation tracking at the exact moment and location of drop-off. 

Every By:NIGHT shipment is tracked in real-time through Gateway®, our proprietary technology. Our system flags shipments at risk while there is still time to act, enabling our dedicated operations team to intervene proactively overnight, ensuring your parts arrive before breakfast.

Yes, By:NIGHT forms the high-speed distribution pillar of a fully integrated, end-to-end spare parts supply chain. We manage the entire flow, from receiving and storing your critical inventory in strategic hubs, through order handling, picking, and packing. 

One platform. Every service, everywhere.

Talk to us about integrating Gateway®
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