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Our core services – By:DEMAND

Time-critical delivery,
when every minute counts.

When critical failures occur and downtime costs pile up by the minute, By:DEMAND provides immediate, on-demand collection and express transport anywhere worldwide. Designed to cover shipments outside standard logistics flows, whether due to urgency, a non-standard destination, dedicated transport needs, or customised routing, it operates without fixed schedules, delivering absolute priority handling. Powered by a 15-minute response time from enquiry to booking, collection can begin from as little as 45 minutes after order placement.

When it can’t wait until tomorrow

An emergency breakdown, an unserviceable aircraft, or a halted production line requires an immediate response rather than a scheduled network slot. By:DEMAND acts as your emergency dispatch pillar, deploying dedicated vehicles, charter flights, or onboard couriers within minutes to recover lost time.

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24/7/365At your service

Key capabilities & features

Capability
What By:DEMAND delivers
Capability15-min booking & 45-min pickup
What By:DEMAND deliversInstant response 24/7/365 with fast collection, starting 45 minutes from order placement.
CapabilityIntermodal & air solutions
What By:DEMAND deliversAccess to air charter, priority air freight, and On-Board Couriers (OBC) for door-to-door hand delivery.
CapabilityNo size or weight restrictions
What By:DEMAND deliversFull range of dedicated vehicles: curtain-sided vans, 7.5T, 12T, 18T, standard trailers, mega trailers, and full trailer loads.
CapabilitySwift in-house customs
What By:DEMAND deliversIntegrated customs brokerage optimised for speed to eliminate cross-border delays, worldwide.

End-to-end control via Gateway®

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Real-time live tracking

GPS-enabled tracking without size or weight limits.

Bespoke alert system

Milestone notifications keeping your management team informed at every step of transit. 

Single European partner

Manage emergency requests across Europe through one master commercial relationship and account.

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How By:DEMAND works

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Rapid enquiry & 15-min booking

Request an emergency booking 24/7/365; receive a solution and final confirmation within 15 minutes. 

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Collection from 45 minutes

A dedicated team is dispatched immediately to collect from your warehouse, supplier, or site. 

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Optimised emergency routing

Cargo moves via dedicated direct road transport, air charter, or onboard courier (OBC). 

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Priority expedited delivery

In-house customs clearance accelerates cross-border moves for immediate final delivery.

Who relies
on By:DEMAND

mechanic fitting automotive part

Automotive & heavy equipment

Immediate recovery when a stalled vehicle idles a production line, as well as rapid, short-term ad-hoc transport for seasonal fleet re-locations or model launch projects without long-term contracts.

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Healthcare & Life Sciences

Ultra-urgent dispatch for critical parts during life-saving emergencies, alongside dedicated priority logistics for short-term hospital upgrades and scheduled equipment installations.

Manufacturing plant

Manufacturing & industrial

Rapid response when production line downtime costs by the minute, plus flexible, on-demand transport capacity for short-term plant overhauls, trial runs, or temporary project peaks.

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Technology

Fast delivery for critical infrastructure failures, as well as high-priority ad-hoc support for short-term IT rollouts and data centre migrations that require dedicated transport.

Agriculture

Emergency solutions during weather-critical seasonal breakdowns, plus fast-turnaround ad-hoc logistics during brief harvest peaks when equipment needs temporary surge capacity

batteries ready to ship

Battery logistics

Express transport for high-value EV batteries during emergency swaps, as well as compliant, dedicated support for short-term battery testing projects or temporary pilot programs across Europe and worldwide.

Cross-sector coverage

Supporting Field Service Organisations facing both urgent maintenance emergencies and planned short-term projects. We deliver critical parts directly to engineers on site, anywhere globally, using dedicated vehicles with no size or weight restrictions and zero long-term contract commitment.

See how by:DEMAND works for your sector

FAQ's

Collection can begin in as little as 45 minutes after your order is placed, supported by our 15-minute enquiry-to-booking resolution time. 

Yes. By:DEMAND operates with 365/24/7 availability to handle ad-hoc and emergency requests at any time of day or night.

Yes. Our emergency and ad-hoc solutions are available for worldwide destinations, utilising dedicated vehicles, air freight, air charter, and on-board couriers to deliver anywhere globally.  

No, it does not have to be an immediate emergency. Even a short-term, 2-week project or flexible ad-hoc requirement can be handled by our team, providing the same high-priority handling and dedicated resources without requiring a long-term fixed contract. 

There are no size or weight restrictions. We deploy dedicated vehicles ranging from small vans to 7.5T, 12T, 18T, standard trailers, mega trailers, as well as specialized air charter solutions. 

Our in-house customs brokerage expedites imports and exports across Europe using pre-cleared road and air connections to avoid border delays. 

The ad-hoc service built to meet your immediate requirements.

Talk to us about your By:DEMAND needs
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